When you’re done composing a campaign, you decide when it goes out. You can send immediately or schedule it for a specific date and time in the future. Amplifi handles the timing details — it uses your organization’s timezone and automatically respects quiet hours so messages reach contacts during appropriate windows.Documentation Index
Fetch the complete documentation index at: https://docs.messagesender.ai/llms.txt
Use this file to discover all available pages before exploring further.
Send now vs. schedule
At the end of the compose workflow, you choose between two options:- Send now — Amplifi starts processing the campaign immediately. The status moves to Pending, then Sending as messages go out.
- Schedule — You pick a date and time. If the scheduled time is more than 30 seconds in the future, the campaign enters Scheduled status and waits until the send window arrives.
Scheduling even a few minutes into the future gives you time to review or cancel before messages go out. If you’re unsure, schedule rather than send immediately.
Timezone support
All scheduling in Amplifi uses your organization’s timezone, set in Settings → General. When you select a date and time in the composer, that time is interpreted in your org timezone. This matters when your audience spans multiple time zones — Amplifi uses the org timezone as the reference point, not the local time on your computer.Quiet hours
Amplifi enforces a quiet-hours window to avoid messaging contacts too early or too late. Messages are only sent between 8 AM and 9 PM in the recipient’s local time. If a send falls outside this window:- Messages due before 8 AM are deferred until 8 AM opens.
- Messages due after 9 PM are deferred to the following morning.
Campaign statuses during the scheduling lifecycle
| Status | When you see it |
|---|---|
| Draft | You’re composing or haven’t submitted yet |
| Scheduled | Submitted with a future send time (more than 30 seconds out) |
| Pending | Send time has arrived; the campaign is preparing to process |
| Sending | Messages are actively going out to recipients |
| Completed | All messages have been processed |
| Paused | Sending was paused mid-send |
| Failed | An error occurred; check the campaign detail for information |
Editing a scheduled campaign
You can make changes to a scheduled campaign before it enters the Pending or Sending phase.Find your scheduled campaign
Go to Campaigns in the left sidebar. Scheduled campaigns appear with a Scheduled badge and show the planned send time.
Edit or reschedule
Use the edit option to reopen the composer. You can update the message, change the audience, or pick a different send time.
Once a campaign moves to Pending or Sending, you can no longer edit it. If you need to stop a send that has already started, use the pause option from the campaign detail view.