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Documentation Index

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Amplifi is a multi-tenant SMS and MMS messaging platform built for teams that need to reach large audiences, capture feedback, and manage conversations — all from one place. Whether you’re launching a targeted campaign to a saved segment, running a branching text-message poll, or managing replies in the inbox, Amplifi gives you the tools to act fast and measure results.

Quick Start

Set up your account, import contacts, and send your first campaign in minutes.

Campaigns

Send bulk SMS/MMS to targeted segments with scheduling, A/B testing, and analytics.

Contacts

Import, organize, and segment your contacts for precise audience targeting.

Polls

Run text-message surveys with branching logic, completion targets, and shareable results.

Conversations

Manage two-way SMS threads with your contacts in a unified inbox.

API Reference

Explore the Amplifi REST API for contacts, campaigns, polls, and more.

Get started in four steps

1

Create your account

Sign up and complete onboarding. You’ll set up your organization, choose a timezone, and get a sending phone number.
2

Import your contacts

Upload a CSV or Excel file, paste data, or add contacts manually. Map fields, apply tags, and let Amplifi verify textability in the background.
3

Compose a campaign

Pick your audience (a saved segment or a filter), write your message, add a tracked link or image, and schedule or send immediately.
4

Track results

Monitor delivery rates, replies, and link clicks from the campaign analytics view or your dashboard.

Key features

Automations

Build trigger-based workflows that send texts, update tags, and move contacts between segments automatically.

Billing & Credits

Understand your credit balance, subscription plan, and usage across your organization.

Merge Fields

Personalize messages with contact data like first name, city, and custom fields.

Compliance

Learn how Amplifi enforces quiet hours, handles opt-outs, and keeps you TCPA-aware.