> ## Documentation Index
> Fetch the complete documentation index at: https://docs.messagesender.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Schedule campaigns with timezone and quiet hours

> Send your campaign immediately or schedule it for the right moment. Amplifi uses your organization's timezone and enforces quiet hours to keep sends compliant.

When you're done composing a campaign, you decide when it goes out. You can send immediately or schedule it for a specific date and time in the future. Amplifi handles the timing details — it uses your organization's timezone and automatically respects quiet hours so messages reach contacts during appropriate windows.

## Send now vs. schedule

At the end of the compose workflow, you choose between two options:

* **Send now** — Amplifi starts processing the campaign immediately. The status moves to **Pending**, then **Sending** as messages go out.
* **Schedule** — You pick a date and time. If the scheduled time is more than 30 seconds in the future, the campaign enters **Scheduled** status and waits until the send window arrives.

<Info>
  Scheduling even a few minutes into the future gives you time to review or cancel before messages go out. If you're unsure, schedule rather than send immediately.
</Info>

## Timezone support

All scheduling in Amplifi uses your **organization's timezone**, set in **Settings → General**. When you select a date and time in the composer, that time is interpreted in your org timezone.

This matters when your audience spans multiple time zones — Amplifi uses the org timezone as the reference point, not the local time on your computer.

<Tip>
  Before your first campaign, confirm your org timezone is correct in Settings. An incorrect timezone will shift all scheduled sends and affect quiet-hours enforcement.
</Tip>

## Quiet hours

Amplifi enforces a quiet-hours window to avoid messaging contacts too early or too late. Messages are only sent between **8 AM and 9 PM** in the recipient's local time.

If a send falls outside this window:

* Messages due before 8 AM are deferred until 8 AM opens.
* Messages due after 9 PM are deferred to the following morning.

Quiet hours apply to initial sends, retries, and resends — not just scheduled campaigns.

<Warning>
  Campaigns with 10,000 or more recipients cannot be sent immediately after 7 PM local time. If you try to send a large campaign late in the evening, Amplifi will block the immediate send. Schedule it for the next morning instead.
</Warning>

## Campaign statuses during the scheduling lifecycle

| Status        | When you see it                                              |
| ------------- | ------------------------------------------------------------ |
| **Draft**     | You're composing or haven't submitted yet                    |
| **Scheduled** | Submitted with a future send time (more than 30 seconds out) |
| **Pending**   | Send time has arrived; the campaign is preparing to process  |
| **Sending**   | Messages are actively going out to recipients                |
| **Completed** | All messages have been processed                             |
| **Paused**    | Sending was paused mid-send                                  |
| **Failed**    | An error occurred; check the campaign detail for information |

## Editing a scheduled campaign

You can make changes to a scheduled campaign before it enters the **Pending** or **Sending** phase.

<Steps>
  <Step title="Find your scheduled campaign">
    Go to **Campaigns** in the left sidebar. Scheduled campaigns appear with a **Scheduled** badge and show the planned send time.
  </Step>

  <Step title="Open the campaign">
    Click the campaign to open its detail view.
  </Step>

  <Step title="Edit or reschedule">
    Use the edit option to reopen the composer. You can update the message, change the audience, or pick a different send time.
  </Step>

  <Step title="Save your changes">
    Save the campaign. It returns to **Scheduled** status with the updated settings.
  </Step>
</Steps>

<Note>
  Once a campaign moves to **Pending** or **Sending**, you can no longer edit it. If you need to stop a send that has already started, use the pause option from the campaign detail view.
</Note>