> ## Documentation Index
> Fetch the complete documentation index at: https://docs.messagesender.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Team access and organization membership

> Learn how team members are added to an organization, what each role can do, and how to switch between organizations when you belong to more than one.

Amplifi organizes users into organizations, and each organization is its own workspace with separate contacts, campaigns, phone numbers, and billing. You can belong to one organization or many, and your role within each organization determines what you can do there.

## Roles in Amplifi

There are two roles at the organization level.

<CardGroup cols={2}>
  <Card title="Standard member" icon="user">
    Can view organization data, manage contacts, send campaigns, launch polls, and reply in the Conversations inbox. This covers the full day-to-day messaging workflow.
  </Card>

  <Card title="Billing contact" icon="credit-card">
    Everything a standard member can do, plus the ability to manage billing and team membership for the organization. This includes inviting and removing members and handling credit or plan changes.
  </Card>
</CardGroup>

<Info>
  There is no tiered permission system within the standard member role—all members have the same access to campaigns, contacts, conversations, and polls. Role differences are limited to billing and team management.
</Info>

## Inviting a team member

Only billing contacts can invite new members to an organization.

<Steps>
  <Step title="Open Settings">
    Click **Settings** in the left sidebar.
  </Step>

  <Step title="Go to the General tab">
    Team management is in the General settings area.
  </Step>

  <Step title="Add a member">
    Use the team management controls to add a new member. You can also set or remove billing contact status for existing members from this same area.
  </Step>
</Steps>

<Note>
  Amplifi prevents you from removing the last billing contact from an organization without first assigning another member to that role. There must always be at least one billing contact on an active account.
</Note>

## Removing a team member

Billing contacts can remove members from an organization in **Settings > General**. Removing a member revokes their access to that organization's data immediately. If the member belongs to other organizations, their access to those is unaffected.

## Switching between organizations

If you belong to more than one organization, you can switch between them directly from the app.

<Steps>
  <Step title="Find the organization switcher">
    The organization switcher is available in the sidebar. It shows your currently active organization.
  </Step>

  <Step title="Select the organization you want">
    Click the switcher and choose the organization you want to work in. The app reloads into that organization's workspace.
  </Step>
</Steps>

<Tip>
  All data in Amplifi—contacts, campaigns, phone numbers, and billing—is scoped to the active organization. When you switch organizations, you are working in a completely separate workspace.
</Tip>

## Making someone a billing contact

Billing contacts can grant or remove billing contact status for other members.

<Steps>
  <Step title="Open Settings > General">
    Navigate to **Settings** and select the **General** tab.
  </Step>

  <Step title="Find the member">
    Locate the team member in the membership list.
  </Step>

  <Step title="Update their role">
    Use the controls next to their name to set or remove billing contact status.
  </Step>
</Steps>